Privacy Policy for gut instincts Naturopathy Services
This Privacy Policy outlines how Yasmin at Gut Instincts Naturopathy ABN: 65756129690 collects, uses, discloses, and safeguards your personal information when you engage with Yasmin's naturopathy services or visit www.gutinstinctsnaturopathy.com.au. By accessing the website or services, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact Yasmin at hello@gutinstinctsnaturopathy.com.au
Yasmin is a registered member of the Australian Naturopathic Practitioner Association, Membership No: 25/0951
1. Information We Collect
Yasmin collects personal information in accordance with the Australian Privacy Principles (APPs) under the *Privacy Act 1988 (Cth)*. This information is necessary for providing high-quality health services and maintaining professional standards.
Types of Information Collected:
- Personal Details: Name, age, gender, date of birth, marital status, employment details, education level, and history.
- Contact Details: Email address, phone number, residential and billing addresses.
- Health & Lifestyle Information: Medical history, medications, allergies, test results, social history, and family health information.
- Transactional Data: Payment details, service purchases, and billing information.
- Interaction Records: Notes from consultations, emails, or other communications.
- Other Relevant Information: Details provided to facilitate service delivery.
How Information is Collected:
- Booking consultations or purchasing services/products.
- Completing intake forms.
- Participating in webinars or events hosted by Yasmin.
- Interactions via social media platforms (e.g., Instagram, LinkedIn).
- Direct communication (e.g., email, phone calls).
- Referrals from allied health professionals or other third parties.
2. How We Use Your Information
Yasmin collects information for specific purposes and only with your consent or as legally required. These include:
- Providing and improving naturopathy services.
- Processing payments and managing bookings.
- Communicating service updates, reminders, and administrative notices.
- Sharing educational or promotional materials (with the option to opt out).
- Complying with legal obligations or protecting safety.
3. Collection of Sensitive Information
Sensitive health-related information is handled with the utmost care to ensure confidentiality. This includes details about medical history, current treatments, and family health background. Sensitive information is securely collected and stored via:
- Simple Clinic: Intake forms and consultation notes stored in compliance with their privacy policy ([Simple Clinic Privacy Policy](https://docs.simpleclinic.net/patient-privacy-policy)).
- Zoom: For secure telehealth consultations.
- PayPal or direct bank transfer: For secure payment processing.
4. Collection of Information from Minors
Yasmin ensures that any information collected from individuals under 18 years old is treated as sensitive. Information is only collected:
- With parental or guardian consent.
- In the presence of a parent or guardian.
5. Sharing Your Information
Yasmin does not sell or trade personal information. However, your information may be shared under the following circumstances:
-Service Providers: To facilitate services, such as payment processing (e.g., Square) or supplement ordering (e.g., Vital.ly).
- Legal Requirements: When required by law or to address serious safety concerns.
-Professional Supervision: De-identified information may be shared for professional mentoring or auditing purposes.
6. Cookies and Analytics
Cookies are used to enhance website functionality and gather insights into visitor behavior. Yasmin’s website may use:
- Squarespace Analytics: To track website usage.
- Google Analytics: To collect usage data and improve user experience ([Google Privacy Policy](https://support.google.com/analytics/answer/6004245)). To opt out, visit [Google Analytics Opt-Out Add-On](https://tools.google.com/dlpage/gaoptout).
7. Accessing and Updating Your Information
You have the right to access, correct, or update your personal information. Requests will be addressed within 30 days unless legal obligations prevent access. For inquiries, contact Yasmin at hello@gutinstinctsnaturopathy.com.au
Contact Information
For questions about this Privacy Policy or how your information is handled, please contact:
Yasmin
Email: hello@gutinstinctsnaturopathy.com.au